«Scusi, guardi che stavo aspettando io per il parcheggio». Protestare in una prospettiva cross-culturale
The purpose of this article is to investigate complaint strategies used by Italian and Russian speakers as well as interlanguage complaints of Russians in an Italian L2 context. The sample of the study consists of 23 subjects from each group. The data for the research were elicited by means of a Discourse Completion Task (DCT) involving five stimuli with a short description of a situation which codifies basic information on social variables. This research attempts to revisit the concept of appropriateness and has important implications for non-native speakers who are learning about speech acts.