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«Yo arrabbiata perché la cocina è sporca e niente caffè». Aggressività e cortesia percepita nelle proteste di apprendenti di italiano L2

Emanuela Paone    Università del Salento; Università della Calabria, Italia    

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abstract

The present study explores the relationship between the speech act of complaining and the perception of (im)politeness. 12 Spanish learners of Italian as L2 and 6 native speakers have been engaged in 4 role-plays eliciting complaints. Their performances were audio-recorded. A perception test containing participants’ complaints was submitted to 60 native speakers of Italian. These listened to a complaint, knowing the context and the purpose of the speaker, and judged the complainer’s tone in terms of politeness, aggressiveness and appropriateness to the context, on a scale from 0 to 10. Results show that in most situations learners’ tone is perceived as rather polite and a little bit aggressive, but that it is not sufficiently appropriate to the context in which it is used.

Published
May 24, 2021
Submitted
Oct. 16, 2020
Language
IT
ISBN (PRINT)
978-88-6969-502-5
ISBN (EBOOK)
978-88-6969-501-8

Keywords: Italian L2ProsodyComplaintsPerceived politenessInterlanguage pragmatics

Copyright: © 2021 Emanuela Paone. This is an open-access work distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction is permitted, provided that the original author(s) and the copyright owner(s) are credited and that the original publication is cited, in accordance with accepted academic practice. The license allows for commercial use. No use, distribution or reproduction is permitted which does not comply with these terms.