Aspetti interculturali nella comunicazione medico-paziente
Il punto di vista del personale sanitario e dei pazienti
Healthcare institutions are among the contexts which are heavily characterised by interlingual and intercultural contact. In these contexts communicative ‘short circuits’ can occur due to incomprehension resulting from linguistic and cultural difficulties. Such situations can compromise founding principles of medicine, amongst which equal opportunities for patients’ treatment, scrupulous attention and providing accurate information. The study investigates the perception of the effectiveness of mutual doctor-immigrant patient communication, the linguistic-cultural ‘imagery’ that results from it and the nature and/or absence of specific communication strategies.