EL.LE

Educazione Linguistica. Language Education

AI Models’ Pragmatic Capabilities in the Production of Speech Acts: Implications for EFL Instruction

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Abstract

This study examines the pragmatic capabilities of Artificial Intelligence (AI) models. Four datasets were created from five AI chatbots and compared to native English speaker data, focusing on four aspects (requestive routine expressions, request perspective, and refusal/apology strategies and their variations). In terms of pragmalinguistics, AI-generated output closely resembles native speaker data. Regarding sociopragmatics, variation in certain strategies (e.g., regret, wish, for refusals; repair, thanking/appreciation, for apologies) across social variables indicates disparities between AI and human behaviour, suggesting the chatbots lack human-like judgment. The study provides practical recommendations for EFL teachers and researchers.


open access | peer reviewed

Presentato: 27 Marzo 2026 | Accettato: 18 Luglio 2026 | Pubblicato 05 Novembre 2026 | Lingua: en

Keywords GenAI • Speech acts • Requests • ChatGPT • EFL • Interlanguage pragmatics • Apologies