Journal | EL.LE
Monographic journal issue | 10 | 1 | 2021
Research Article | Chatbots for Action-Oriented Language Learning

Chatbots for Action-Oriented Language Learning

Using Elbot to Enhance Conflict-Solving Skills in Learners of German as a Foreign Language

Abstract

The aim of this study is to investigate (i) how learners perceive the non-educational chatbot Elbot as a language learning tool in a formal context (university German course), and (ii) to what extent a set of task-oriented interactions with Elbot influences the learners’ behaviour (e.g. lexical choices) during a separate activity. For these purposes, this study outlines a lesson/experiment focused on the enhancement of conflict-solving skills in German as a foreign language. A mixed-methods approach was applied to evaluate Elbot’s contribution to the lesson as well as its impact on the learners’ choice of basic strategies to solve a conflict. The study concludes with the discussion of the advantages of developing an edu-bot based on an existing non-educational chatbot. In this regard, the research also provides some concrete proposals based on the results of the data analysis.


Open access | Peer reviewed

Submitted: May 25, 2020 | Accepted: March 23, 2021 | Published March 31, 2021 | Language: en

Keywords ElbotConflict-solving skillsAction-oriented language educationChatbotsAcademic language educationEdu-botsChat-based human-computer interactionGerman as a Foreign LanguageNon-educational botsDialogue-based CALL


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